Refund Policy
At Medefy, customer satisfaction is important to us. This Refund Policy outlines the conditions under which refunds may be issued.
Eligibility
Refund requests may be considered when:
A service cannot be delivered.
Duplicate payments have been made.
An incorrect charge has occurred.
Non-Refundable Services
Refunds may not be available for:
Services that have already been completed.
Customized or personalized services.
Promotional or discounted purchases unless required by law.
Refund Request
To request a refund, please contact our support team with:
Your full name
Order or payment reference
Reason for the refund request
Processing Time
Approved refunds are typically processed within 5–10 business days, depending on your payment provider.
Policy Updates
We reserve the right to modify this Refund Policy at any time. Any updates will be published on this page.
Contact Information
For refund inquiries, please contact us through the contact information available on our website.
